Erika is an entrepreneurial business person who has achieved noteworthy success in the fields of retail, marketing, sales, consulting, and education, both domestically and internationally. Her innovative efforts have resulted in numerous professional accolades and extensive positive coverage both on T.V. and in the press. She excels in customer service and sales and has coached many business people to implement strategies that have improved their bottom line.
For 25 years, Erika has been a personality style enthusiast and attributes her business success to understanding the four personality temperaments. She has dedicated her life to sharing her knowledge and expertise with people who want to take their life the next level. She provides the tools to help you improve all aspects of your personal and business life.
A testimonial to Erika as a presenter:
“Erika is a consummate presenter. I have seen her present in front of an audience of 3,000 effectively, with confident elegance. She is a highly skilled seminar and workshop leader. She leaves her audience motivated and eager to put what they have learned into practice.”
M. Anttila, Author, Seminar Leader, Entrepreneur
LIVE OUT LOUD – DECODING THE FOUR PERSONALITY STYLES
This is my flagship training program – half day workshop.
Next seminar 20 April 2018 from 5-9pm at the Mukilteo Chamber of Commerce - seating is limited so please reserve your seat right away. $69 per person
Are you ready to gain a deeper understanding of yourself, your family, friends, co-workers, and clients?
Learning about the four personality styles will take your personal and business relationships to a whole new level. In this fun-filled interactive workshop, you’ll identify your gifts, talents, values, and challenges and that of others so you can effectively deal with them. You’ll learn to appreciate people’s differences and similarities, resulting in more acceptance and less judgment. Increasing your understanding of the people you encounter in your day-to-day activities will make it easier to communicate and connect with them in a meaningful way. It’s what people want, and what today’s customers demand, but rarely find.
SERVICE vs. SELLING – 3 part training
Being successful in sales boils down to one thing – Service! In today’s business climate, customers want to have a relationship with the people working at the businesses they frequent. As Jim Rohn said, “If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune.”
Customers want service today, and the companies that endeavor to make it their focus will not only profit in monetary gain but in customer loyalty.
Part 1 – SERVICE ANALYSIS AND CONSULTING
To help you win clients and keep them for life, you need to have a well-constructed current plan for everything in your business. Leaders need to understand customer service and how to treat employees, so employees become peak performers who are committed to putting customers first. Getting employees and management on the same page helps achieve the company’s vision and goals much faster.
Erika has received several accolades honoring her for her innovative business ideas, customer service, and sales performance. She is a service pro, gifted at seeing what’s necessary to make your business stand out from the rest.
She will spend time observing all aspects of your business and will note areas where improvement is necessary to stay in step with the times. She will then work with you and your staff (Part 2 – Customer Service) to develop a plan that will enhance the service you provide and help attract the type of clients you desire to have as patrons.
She’ll leave everyone excited and enthusiastic to take action.
Part 2 – CUSTOMER SERVICE
Want to be the best in your field?
Advertising that you provide superior or excellent service means nothing today. What matters is when the customer first has contact with you, and what transpires after that. This workshop is loaded with tips on the do’s and don’ts of winning clients, making sales, and going the extra mile in service to help you produce superior results.
This is an interactive workshop with open discussion and brainstorming activities. Erika will contribute ideas that will help you create first-class service – the type of service that helps you win customers and keep them for life.
There is always room to increase profits, and it starts with getting leaders and staff on the same page. Erika has the intuition and knowledge that will help to move your service standards forward, ranking you with the best in your field.
Don’t lag behind in service, hire Erika today!
Part 3 – SELL LIKE A PRO
What a client had to say about Erika’s sales training:
“Erika has been coaching and training me in both sales and life for years, and the results have been astounding. My success is a direct reflection of her knowledge and talent. She is at the top of her game!”
T. Clare, Multiple Business Owner
Erika has won several prestigious sales awards and will share how to take a prospect and turn them into a lifetime customer.
Understanding the preferences of the four personality styles adds a new dimension to team interactions, and it enhances the influence that salespeople will have with customers and prospects. Knowing how customers prefer to communicate, make decisions, and what motivates them to take action, brings a new level of increase in sales productivity and new business.
This is an interactive workshop that will help you become a sales pro!
Hire Erika to help your team come together to achieve spectacular results.
BUILDING PRODUCTIVE WORK TEAMS
If your team isn’t performing, it’s because they don’t feel appreciated, heard, and valued. Happy employees are productive employees.
Leadership has a huge impact on how synergistically the team engages together to produce and enhance results. Companies that learn how to harness the strengths of their employees bring their goals to fruition with less effort and stress - this practice empowers everyone to appreciate their full worth and contribution to the team, and that of their co-workers, helping to form a cohesive team.
Want to enjoy your co-workers and your work environment? Erika will show you how to achieve this.
FINDING YOUR PURPOSE - prerequisite is the Rising Higher Seminar
Next online training 28 April 9am to noon. $35
Classes fill quickly so register today by contacting me at the bottom of this site.
If you are searching for a more meaningful existence and have dreams that are tugging at your heart, thoughts that won’t go away, it’s likely a clue as to which direction your life needs to go and what your purpose is. In this workshop, you’ll attain clarity about who you are, and what your mission on planet earth is. You’ll design a personal mission statement that will help to guide every decision you make in the future.
Get ready to welcome each day with purpose, passion, and joy!
RISING HIGHER - DISCOVERING YOUR SPIRITUAL GIFT DNA
Next 2 day seminar 2018 - 20 April 5-9pm & 21 April 10am-4pm - limited seating so reserve your seat now! $198 - early bird pricing two for the price of one until 20 MARCH
Are you in alinment with your purpose and what you’re meant to do?
Are you feeling passionate, alive, and joyful in your work and home life?
Are you sharing your gifts, telling your story, and using your voice from your truth and heart?
Are you hiding, diming, or holding back due to fear of failure, rejection or judgment?
Do you feel drained at the end of your day?
Most people are not living the life God designed for them to live. We are all created to serve others. When you understand your innate gifting and purpose, and you follow the path prepared for you in advance by an Almighty God, you'll experience joy, fulfillment, creativity, and energy every day. You'll be the bright light that you were designed to be!
It's time to take control of your life! It's time to live a fulfilling, joyful, exciting life! Give yourself the gift of joining me on a journey that is sure to have a positive impact on your life, for the rest of your life! It's time to awaken the passion in your heart!
This empowering workshop will help you discover the full extent of the gifts you were born with. We take an in-depth look at all 24 gifts and their characteristics.
Stop wondering why you were created and what your purpose is. This workshop will give you the tools to create a life filled with joy, peace, creativity and purpose.
WINNING IN BUSINESS: Effective Use of the Four Personality Styles in Leadership, Service, and Sales
Available on Amazon at
About the Book:
Advertising that you provide superior or excellent service means nothing today. What matters is when the customer first has contact with you, and what transpires after that. This book is for people in leadership, service, and sales professions that want to be the best in their field. It’s loaded with tips on the do’s and don’ts of winning clients, creating cohesive teams, making sales, and going the extra mile in service to help you produce superior results. You’ll discover tips on relating to and appreciating the various personality styles, including some practical advice that will help you open up lines of communication, lower your stress, and enhance your personal relationship effectiveness.
What people are saying about the book:
“If you are looking to understand how to serve your customers at an even higher level in ways you likely have never considered, get Erika’s book, WINNING IN BUSINESS: Effective Use of the Four Personality Styles in Leadership, Service, and Sales. It offers insights from a potent personality perspective that helps you earn credibility, build trust, and establish loyal business relationships. Erika offers her expertise and observations from over 25 years of experience in the field of customer service with her easy-to-read, straightforward, spirited writing style. You’ll learn about yourself, your colleagues, and your competition as well as your customers in this valuable book.”
Mary Miscisin, Author of Personality Lingo and Showing Our True Colors, Noted Speaker
“Rarely are readers given a single book where identifying the right goals are presented clearly, combined with simple, yet powerful, step-by-step road maps on how to achieve them. WINNING IN BUSINESS: Effective Use of the Four Personality Styles in Leadership, Service, and Sales is such a book. I congratulate Erika on her book. And, I commend the book to anyone starting out on a new venture and seeking guidance, or anyone mid-journey, looking for an inspiring tune-up.”
Sheldon Bowles, Best-Selling Author – Raving Fans and Gung Ho, Noted Speaker, Successful Entrepreneur, President of Ode to Joy
LIVE OUT LOUD! Living a Passionate Life on Purpose
Available on Amazon.com in the Spring of 2018.
Is your life filled with purpose, passion, and joy?
If you feel stuck in a life that isn’t fulfilling, a life lacking in purpose, passion and joy, chances are you are not living the life you were meant to live.
This book will show you the way to your authentic life. It sheds light on who the four personalities are, their gifts, what stresses them out, and what they need to be happy and confident. Understanding how the various styles communicate and behave will quickly help you transform your personal and professional relationships and allow you to enjoy meaningful connections with the people in your life, rich in understanding, acceptance, and respect.
What people are saying about the book:
“One of the greatest blessings of being human is the opportunity we have of being in a relationship with others. It is also one of the greatest challenges, whether in a business or personal context. I have helped others work on their relationships. I’ve also had to work on my own over the years and continue to do so. Erika’s book, ‘LIVE OUT LOUD! Living a Passionate Life On Purpose,’ is a welcome addition to the literature available on relationships. It gave my wife and me helpful information and a greater understanding of ourselves and each other. I heartily recommend it to you.”
Keith Hook, Mission Leader/Former Missionary and Pastor
"Erika’s book, ‘LIVE OUT LOUD! Living a Passionate Life On Purpose,’ provides amazing insight into four personality styles that will give you a better understanding of any person in your life. It will surely improve your relationships and interactions with others. Learn how to avoid misunderstandings and improve your communication skills."
Marilyn Anderson, BGS, BEd, and Language Skills Instructor
Sign up to hear from us about the four personalities - how to improve relationships, better your communication, and reduce stress.
All presentations can be customized to suit your group’s time requirements and address any unique challenges you may face. Erika looks forward to sharing her expertise at your event!
To bring new energy and life to your personal or professional life, book one of Erika’s presentations today by filling in the contact details. Please specify which presentations are of interested.